{"id":7338,"date":"2026-03-04T19:23:21","date_gmt":"2026-03-04T19:23:21","guid":{"rendered":"https:\/\/cybersecurityinfocus.com\/?p=7338"},"modified":"2026-03-04T19:23:21","modified_gmt":"2026-03-04T19:23:21","slug":"the-10-hour-problem-how-visibility-gaps-are-burning-out-the-soc","status":"publish","type":"post","link":"https:\/\/cybersecurityinfocus.com\/?p=7338","title":{"rendered":"The 10-hour problem: How visibility gaps are burning out the SOC"},"content":{"rendered":"<div>\n<div class=\"grid grid--cols-10@md grid--cols-8@lg article-column\">\n<div class=\"col-12 col-10@md col-6@lg col-start-3@lg\">\n<div class=\"article-column__content\">\n<div class=\"container\"><\/div>\n<p>Security teams aren\u2019t drowning because the threats improved. They\u2019re drowning because the visibility got worse.<\/p>\n<p><a href=\"https:\/\/www.netscout.com\/reports\/breaking-down-barriers\" target=\"_blank\" rel=\"noopener\">The October 2025 commissioned Forrester Consulting study<\/a>\u00a0conducted on behalf of NETSCOUT surfaces a problem that every analyst already knows: 61% of survey respondents say their analysts spend more than ten hours a week in the \u201canalyze\u201d phase alone.<\/p>\n<p>This isn\u2019t a time-management issue. It\u2019s a clarity issue.<\/p>\n<h2 class=\"wp-block-heading\"><strong>Why analysts are overwhelmed<\/strong><\/h2>\n<p>Most investigations start the same way:<\/p>\n<p>An alert fires<\/p>\n<p>The context is partial<\/p>\n<p>The data is dispersed<\/p>\n<p>The logs are incomplete<\/p>\n<p>The analyst starts correlating manually<\/p>\n<p>This is the invisible cost of poor visibility.<\/p>\n<p>Every alert becomes a puzzle, and analysts become professional puzzle-solvers. But puzzles don\u2019t scale. Not when attacks move faster than your reconstruction speed.<\/p>\n<h2 class=\"wp-block-heading\"><strong>The hidden cost of insufficient NAV<\/strong><\/h2>\n<p>The Forrester study shows that teams lacking strong Network Analysis and Visibility capabilities struggle to:<\/p>\n<p>Achieve holistic visibility<\/p>\n<p>Understand lateral movement<\/p>\n<p>Reduce time spent in the analyze phase<\/p>\n<p>Integrate NAV into their broader security ecosystem<\/p>\n<p>These weaknesses compound into more alerts, more manual work, and more analyst fatigue.<\/p>\n<p>And fatigue isn\u2019t just a human problem. It\u2019s a security problem.<\/p>\n<p>Tired teams miss things. Burned-out analysts quit.<\/p>\n<p>Turnover destroys institutional knowledge. Response becomes slower, not faster.<\/p>\n<h2 class=\"wp-block-heading\"><strong>The fastest way to reduce SOC burnout isn\u2019t more people, it\u2019s more clarity<\/strong><\/h2>\n<p>When analysts have reliable evidence from the start:<\/p>\n<p>Alerts become easier to validate<\/p>\n<p>Investigations shrink from hours to minutes<\/p>\n<p>TDIR becomes streamlined<\/p>\n<p>Confidence increases<\/p>\n<p>Stress decreases<\/p>\n<p>Better visibility creates better humans. Because the job becomes about judgment, not assembly.<\/p>\n<h2 class=\"wp-block-heading\"><strong>Where Omnis Cyber Intelligence fits<\/strong><\/h2>\n<p>This is where platforms like\u00a0<a href=\"https:\/\/www.netscout.com\/product\/cyber-intelligence\" target=\"_blank\" rel=\"noopener\">Omnis Cyber Intelligence<\/a>\u00a0quietly change the day-to-day reality for analysts: not by adding new workflows, but by eliminating unnecessary ones.<\/p>\n<p>Omnis Cyber Intelligence delivers what analysts need most:<\/p>\n<p>Packet-level truth they can trust<\/p>\n<p>Correlated metadata that explains behavior, not just records it<\/p>\n<p>Three-click investigations that turn hunting from a chore, into a capability<\/p>\n<p>Hybrid visibility so analysts don\u2019t have to stitch together cloud and on-prem traffic by hand<\/p>\n<p>When investigations begin with clarity instead of chaos, burnout fades. Not because the work became easier, but because it became understandable.<\/p>\n<h2 class=\"wp-block-heading\"><strong>The SOC of the future will be built on visibility<\/strong><\/h2>\n<p>If leaders want to retain talent, reduce noise, and accelerate response, the fix isn\u2019t superficial. It\u2019s structural.<\/p>\n<p>Better visibility \u2192 better investigations \u2192 better morale \u2192 better resilience.<\/p>\n<p>The Forrester study makes the scale of the problem clear. We believe solutions like Omnis Cyber Intelligence make the path forward practical.<\/p>\n<p><a href=\"https:\/\/www.netscout.com\/reports\/breaking-down-barriers\">Read the commissioned Forrester Consulting Opportunity Snapshot<\/a><\/p>\n<p><a href=\"https:\/\/www.netscout.com\/product\/cyber-intelligence\">Learn more about Omnis Cyber Intelligence<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Security teams aren\u2019t drowning because the threats improved. They\u2019re drowning because the visibility got worse. The October 2025 commissioned Forrester Consulting study\u00a0conducted on behalf of NETSCOUT surfaces a problem that every analyst already knows: 61% of survey respondents say their analysts spend more than ten hours a week in the \u201canalyze\u201d phase alone. This isn\u2019t [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":7336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-7338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=\/wp\/v2\/posts\/7338"}],"collection":[{"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7338"}],"version-history":[{"count":0,"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=\/wp\/v2\/posts\/7338\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=\/wp\/v2\/media\/7336"}],"wp:attachment":[{"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cybersecurityinfocus.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}